Location: Laval, Quebec, Canada
Category: Retail
Salary: 35,000 - 45,000 CAD / yearly
Full-time
Join Laura Canada, a leading women's fashion retailer, as a Customer Experience Lead - Key Holder. Be part of a dedicated team committed to delivering outstanding customer experiences.
Observes and coaches team members' behaviors to maintain high standards of customer service and product knowledge.
Acts as a role model by providing exemplary customer service using Laura Canada's customer service standards.
Effectively builds and maintains a personal clientele by using Laura Canada's tools and ensures all Sales Associates do the same.
Demonstrates strong wardrobing skills by coaching and sharing knowledge on current fashion trends, product, and the customers' unique needs.
Contagious passion for fashion and customer service.
A minimum of 1 year experience as Sales Associate preferred.
Proven leadership and passion for coaching and developing others.
Ability to create a positive work environment where team members are motivated to learn and grow.