Retail Customer Service Representative

The Brick

Location: Kitchener, Ontario, Canada

Category: Customer Service

Salary: 35,000 - 45,000 CAD / yearly

Full-time

Job Description

Join our team at The Brick as a Retail Customer Service Representative, where you will be responsible for providing exceptional customer support and solutions in a retail setting.

Responsibilities

Respond to customer inquiries and offer solutions in a courteous and professional manner
Follow up with customers to identify and support their needs
Promote customer loyalty by providing exceptional customer support
Review and follow up on order reports on a daily basis
Other duties as assigned

Qualifications

Strong customer service focus
Team oriented
High school diploma or equivalent
Exceptional communication skills, both written and verbal
Proven ability to multitask and maintain organization
Proficiency with computers and Microsoft Office programs
Flexibility to work all shifts, including evenings and weekends, as required

Perks & Benefits

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
Competitive remuneration package that will commensurate with experience
Career progression potential with plenty of access to ongoing personal and professional development
Employee discounts
A dynamic environment to showcase your leadership talents

Why Join Us?

If you believe in putting the customer first and enjoy solving problems, The Brick is the perfect place for you. Join our team and experience a rewarding career with opportunities for growth and development.