Retail Customer Service Representative

The Brick

Location: Campbell River, British Columbia, Canada

Category: Customer Service

Salary: 30,000 - 40,000 CAD / yearly

Full-time

Job Description

The Brick is seeking a Customer Service Representative to join our team in Campbell River. The ideal candidate will have a strong customer service focus and excellent communication skills.

Responsibilities

Respond to customer inquiries and offer solutions in a courteous and professional manner
Follow up with customers to identify and support their needs
Promote customer loyalty by providing exceptional customer support
Review and follow up on order reports on a daily basis
Other duties as assigned

Qualifications

Strong customer service focus
Team oriented
High school diploma or equivalent
Exceptional communication skills, both written and verbal
Proven ability to multitask and maintain organization
Proficiency with computers and Microsoft Office programs
Flexibility to work all shifts, including evenings and weekends, as required

Perks & Benefits

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
Competitive remuneration package that will commensurate with experience
Career progression potential with plenty of access to ongoing personal and professional development
Employee discounts
A dynamic environment to showcase your leadership talents

Why Join Us?

Join a team that puts the customer first
Opportunity for career growth
Comprehensive benefits package
Dynamic work environment