Customer Service Representative - Part-Time at RB Global - Brandon, Manitoba Customer Service Representative - Part-Time - RB Global

Customer Service Representative - Part-Time

RB Global

Location: Brandon, Manitoba, Canada

Category: Customer Service

Salary: 30,000 - 35,000 CAD / yearly

Part-time

Job Description

RB Global is seeking a Part-time Customer Service Representative in Brandon, MB. This role involves providing excellent customer service, processing bidder payments, and assisting with auction-related inquiries.

Responsibilities

  • Process Bidder Payments
  • Contact successful bidders to advise payments, appointment booking, and pickup process
  • Track interactions relating to customer requests and proactively reports areas of customer concerns
  • Ensure confidentiality while dealing with bidders and consignors
  • Provide customers with information about upcoming auctions and auxiliary services
  • Ensure superior customer service is delivered at all times to all customers
  • Provide additional administrative support as needed

Qualifications

  • Previous in person customer service work experience
  • Experience using computers and ability to learn new technology/software
  • Excellent keyboarding skills
  • Commitment to providing fantastic customer service
  • Able to work well with others and maintain a positive attitude in high-pressure situations
  • Friendly, outgoing, patient personality
  • Thrives working as part of a team

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