Customer Service Representative - Part-Time

Location: Regina, Saskatchewan, Canada

Category: Customer Service

Salary: 25,000 - 30,000 CAD / yearly

Part-time

RB Global is seeking a Part-time Customer Service Representative in Regina, SK.

Process Bidder Payments
Contact successful bidders to advise payments, appointment booking, and pickup process
Track interactions relating to customer requests and proactively reports areas of customer concerns
Ensure confidentiality while dealing with bidders and consignors
Provide customers with information about upcoming auctions and auxiliary services
Ensure superior customer service is delivered at all times to all customers
Provide additional administrative support as needed

Previous in person customer service work experience
Experience using computers, and the ability to learn new technology/software
Excellent keyboarding skills
Commitment to providing fantastic customer service
Able to work well with others and maintain a positive attitude in high-pressure situations
Friendly, outgoing, patient personality
Thrives working as part of a team and enjoys working hard while having fun