Team Lead - Roots

Roots Corporation

Location: London, Ontario, Canada

Category: Retail

Salary: 0 - 0 CAD / yearly

Full-time

Job Description

Join Roots, a brand focused on retail, fashion, and a vision for a safer, cleaner planet. We are seeking a dynamic Team Lead to support store operations and motivate the sales team to exceed goals.

Responsibilities

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities
Contribute ideas and solutions to the leadership team that results in increased productivity and improved operations of the store
Assist store management in conducting new associate onboarding and trainings
Coach associates on customer service fundamentals and provide positive feedback
Oversee and delegate tasks to team to best maximize efficiency of store operations
Communicate individual and/or team performance feedback to store management
Ensure team receives scheduled breaks and/or meal periods
Create an open outward communication on the sales floor
Ensure adherence to all company policies, procedures, and guidelines
Perform opening and closing procedures, and any inventory duties as directed

Qualifications

1+ years related experience in a retail apparel environment, luxury retail experience is a plus
Proven ability to successfully lead a sales team and be viewed as a leader among peers
Proven experience with POS management, daily banking procedures, and submitting timely reports
Strong organization and problem-solving skills
Passion for upholding an exceptional customer experience
Collaborative with others, yet self-motivated
Available for varied weekly shifts, including weekends, closing, and holidays

Why Join Us?

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.