Location: Vaughan, Ontario, Canada
Category: Customer Service
Salary: 45,000 - 55,000 CAD / yearly
Join our team as an Assistant Customer Service Department Manager to lead, motivate, and mentor team members in a fast-paced, customer-focused environment.
Motivate and mentor Team Members
Provide support in regular team meetings
Coach and train Team Members to maintain the highest level of productivity
Handle Team Member and customer issues
Uphold company policies and procedures including health & safety, food safety and loss prevention
Provide exceptional customer service to all Team Members, Customers and Vendors
Minimum of 1-year experience in a customer service department
Strong customer service skills and the ability to build relationships with Team Members and Customers
Ability to lead, coach, motivate and work in a fast paced environment
Strong computer skills and ability to quickly learn new systems
Ownership to resolve issues with a sense of urgency
Effective communication and listening skills
Strong creativity skills and ability to create eye catching displays
Ability to role model and inspire behaviour consistent with our values
Competitive wages and flexible benefits
Opportunity to advance your career
A team that cares and treats you like family
Culture of teamwork and collaboration
Celebrates and rewards our Team Members
Join our team for a supportive work environment, opportunities for growth, and a culture that values teamwork and collaboration.