Location: Toronto, ON, Canada
Category: Business Analysis
Salary: 75,000 - 95,000 CAD / yearly
Full-time
Employezz is seeking a skilled PEGA Systems Analyst to join our team in Toronto. This is a hybrid role with 2-3 days working from the office.
- Conduct business analysis activities including BRD/FRD documentation, requirement elicitation, and gap analysis
- Work on PEGA Smart Dispute and PEGA case lifecycle, SLA, and business rule configurations
- Utilize JIRA/Confluence for project management
- Collaborate in Agile delivery processes and participate in UAT, defect triage, and production support
- 10+ years of experience in a senior role
- Proficiency in Business Analysis methodologies
- Strong knowledge of PEGA Smart Dispute, PEGA case lifecycle, and business rule configurations
- Experience with JIRA/Confluence and Agile delivery
- Previous experience in UAT, defect triage, and production support