Customer Experience Associate - Future Opportunities

Employezz

Location: Cambridge, Ontario, Canada

Category: Customer Service

Salary: 22 - 27 CAD / hourly

Full-time

Job Description

Join TD Canada Trust as a Customer Experience Associate to provide excellent customer service and promote banking solutions for a positive customer experience.

Responsibilities

Process financial transactions accurately
Understand customer needs and recommend solutions
Resolve customer concerns and escalate when necessary
Achieve assigned goals and promote banking solutions
Connect with customers to advise on solutions
Help build a positive work environment
Recommend operational improvements

Qualifications

High School diploma or 1+ years of relevant experience
Undergraduate degree is an asset
Strong organization and time management skills
Proficient in MS Office and internet
Detail-oriented and customer-focused

Perks & Benefits

Comprehensive benefits package, career development programs, mentorship opportunities, and recognition programs.

Why Join Us?

Join a global leader in financial services committed to providing legendary customer experiences and supporting the well-being of employees and communities.