ServiceNow Consultant at Employezz - Montreal, Quebec ServiceNow Consultant - Employezz

ServiceNow Consultant

Employezz

Location: Montreal, Quebec, Canada

Category: Information Technology

Salary: 75,000 - 95,000 CAD / yearly

Full-time


Job Description

CTG is seeking a ServiceNow Consultant to work on a contract that could be a contract to hire for our client in Montreal, Canada.

Responsibilities

  • Analysis and diagnosis of incidents related to the ServiceNow platform
  • Coordinates with ServiceNow Support for unresolved issues
  • Manages instance security and access control
  • Plans and executes the upgrade and migration of the ServiceNow platform
  • Configure/customize various ServiceNow modules
  • Acts as the solution owner and supports continuous improvement
  • Participate in demonstrating benefits of the ServiceNow deployment

Qualifications

  • Certified ServiceNow Administrator with 5+ years of experience
  • Experience in platform upgrades and migrations
  • Knowledge of ITIL concepts and ITSM processes
  • Ability to produce high-quality documentation
  • Fluency in English and French